Terms & Conditions

Welcome to Mithila Chatkara Stories (MCS)!
These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or making a purchase, you agree to abide by the following terms.

1. General

  • All content on this website, including text, images, and product information, is the property of MCS.

  • Unauthorized use or reproduction of our content is prohibited.

2. Product Information

  • While we ensure accuracy in product descriptions and images, slight variations may occur due to natural ingredients and small-batch production.

3. Orders & Pricing

  • Prices are listed in INR and may change without prior notice.

  • We reserve the right to cancel or modify orders in cases of incorrect pricing or inventory issues.

4. Limitation of Liability

  • MCS is not liable for allergic reactions, as ingredients are listed clearly on packaging.

  • We are not responsible for delays or issues caused by courier services.

5. Governing Law

  • These terms are governed by Indian law and any disputes will be settled in the jurisdiction of [Your City/State].

2. Refund Policy

At MCS, your satisfaction is our priority. As our pickles are perishable products, we follow these refund policies:

1. No Return on Opened Products

  • We cannot accept returns once a pickle jar is opened, due to food safety standards.

2. Damaged or Wrong Product

  • If you receive a damaged or incorrect product, contact us at [mithilachatkarastories@gmail.com] within 48 hours with clear images and videos.

  • We will provide a replacement or refund based on the situation.

3. Cancellation

  • Orders can be cancelled within 2 hours of purchase by emailing us at [mithilachatkarastories@gmail.com]. Beyond this, cancellations are not possible.

4. Refund Process

  • Approved refunds will be processed to your original payment method within 5-7 working days.