Privacy Policy

At Mithila Chatkara Stories (MCS), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping address (collected during checkout).

  • Payment Details: We do not store your card information; payments are processed securely via third-party gateways.

  • Non-Personal Data: IP address, browser type, pages visited, and cookies to improve website performance.

2. How We Use Your Information

  • To process and deliver your orders efficiently.

  • To send order updates, payment confirmations, and shipping notifications.

  • To inform you about promotions, offers, and new product launches (only if you opt-in).

  • To enhance user experience and website performance via analytics.

3. Data Protection & Security

  • We use secure servers, encryption, and trusted payment gateways to protect your data.

  • Your personal data will never be sold, rented, or shared with unauthorized third parties.

4. Sharing Information

  • We share limited data with logistics, payment providers, or partners solely for the purpose of order fulfillment.

  • We do not share your personal data for marketing without your explicit consent.

5. Cookies

  • Our website uses cookies to enhance user experience, track orders, and understand browsing patterns.

  • You can disable cookies in your browser settings if preferred.

6. Your Rights

  • You can request access to, correction, or deletion of your personal data.

  • You can unsubscribe from promotional emails at any time.

7. Third-Party Links

  • Our website may contain links to third-party websites (e.g., payment gateways). We are not responsible for the privacy practices of these websites.

8. Changes to This Policy

  • We may update this Privacy Policy periodically to reflect new regulations or business practices. Changes will be posted on this page.

9. Contact Us

If you have any questions about our privacy practices, contact us at:

  • Email: [mithilachatkarastories@gmail.com]